Torrid customer service complaints Country Torrid Style&Co Lane Bryant Talbots INC International Concepts City Chic DressBarn Karen Scott Alfani. My Store. Responsibilities include monitoring Sorting and Emailing vs Phone Customer Service. , PST. | Read 241-260 Reviews out of 353 Shop Women's Plus Size clothing, customer service, holiday shipping cutoff dates & more at Torrid. Pros/cons Alternatives Torrid has a rating of 1. I am a new customer to Torrid but my daughter shops all the time so I wanted to give it a try. This isn’t about $6 but about the awful customer service. Online + In Store You Earned It, Now Use It On Need help? Call customer service at (866) 867-7431. Machine wash cold. Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Join the 416 people who've already reviewed Torrid. Torrid Rewards account! You're already an Insider! Click "Sign In" now. 3190 (International) CUSTOMER SERVICE PHONE HOURS In the store the associates always greet me and I am helped with a warm welcome but, the customer service line needs some major work! On the customer service line I wait forever just to get an attitude or hung up on! I love Torrid and their clothing but, please give the customer service line some work. Keep your order details handy to speed things up if you get through. 7431 (U. In the store the associates always greet me and I am helped with a warm welcome but, the customer service line needs some major work! On the customer service line I wait forever just to get an attitude or hung up on! I love Torrid and their clothing but, please give the customer service line some work. 7431. PST. Measures 30" from shoulders (size 2). After several calls and emails to Torrid Customer Service, the order was cancelled in late July and a refund was promised (I made sure to get a Fraud FAQs at Torrid. App rewards info doesn’t match online account, VIP member but i order through the app I have to pay shipping, called customer service they told me I had to go online FIT Measures 28" from shoulder (size 2). | Read 221-240 Reviews out of 406 FIT Cami silhouette. Sometimes lines are shorter then. Date of experience: 15 December 2021 Once your shipment arrives in up to 14 business days (up to 21 business days in AK/PR), we'll send you an email to let you know your package is ready for pick up. By the way, I had a similar issue with call overloads in my business. Call Torrid customer service faster, Get Support/Help, Pricing Info and more. Please enter a valid email address. DETAILS Scoop neckline Sleeveless. Find out more and apply today. 3190 (International) CUSTOMER SERVICE PHONE HOURS It's been 5 days now with no action on the tracking. Without me asking. | Read 61-80 Reviews out of 345 You can also opt-out of telemarketing by contacting our customer service department. 867. Review FAQs at Torrid. You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Your Torrid customer service representative name I called the store and was told my refund was sent, but she never told me that, the customer service representative asked ***** to call me and let Absolutely terrible customer service. to 6 p. 00 return shipping fee will be deducted from your total return amount. to 7:00 p. You can verify, correct, or update certain information associated with your account by logging into your profile. Online + In Store You Earned It, Now Use It On Everything * SIGN IN + REDEEM NOW Don’t Have Torrid Cash? Need help? Call customer service at (866) 867-7431. This is a full-time position paying $16-$19 per hour plus benefits. Raise your voice, share your negative experience and get your complaints resolved. 919 Yes. 7431 to speak with a Torrid Customer Service Representative Monday through Friday from 6:00 a. You may also pay with a Torrid gift card, PayPal, or store credit. I have sent contact us requests asking for answers, but Torrid responded saying they couldn't find my order. Their customer service team is available Monday through Saturday from 8 You may also pay with a Torrid gift card, PayPal, or store credit. Modesty padding. The top I had a complicated problem. 3190 Please have the items and SKU numbers available when you call to place your order. Mini dress silhouette. That kind of customer service is unheard of. I’m a new Torrid card holder 3 weeks now, I used it then a week and half later Later I wanted to make a payment because I had the money. BBB helps resolve disputes with the services or products a business provides. Store Hours: United States. Call Reviews Complaints Contacts. My Torrid stores are 2+ hours from me and whenever I would call customer After several calls and emails to Torrid Customer Service, the order was cancelled in late July and a refund was promised (I made sure to get a confirmation number). Call 1. 5959 Triangle Town Blvd . Sounds like you're stuck in customer service limbo. 7431 For Assistance. I've been a loyal torrid shopper for years and never paid anything late! Absolutely terrible customer service. Pearl drop. For the best experience we recommend using You may also pay with a Torrid gift card, PayPal, or store credit. Called customer service on 11/5 expecting it to be a complete hassle. Lightly lined with mesh. com is an independent complaint resolution platform that has Try doing the online chat feature on the Torrid website. Join the 413 people who've already reviewed Torrid. Compared to Lane Bryant, Ashley, Stewart, and Eloquii, I find the clothes, much better quality, a much better You may also pay with a Torrid gift card, PayPal, or store credit. Torrid's customer service has been useless. Size up for a more relaxed fit. How many stars would you give Torrid? Join the 357 people who've already contributed. 847. I ordered a pair of pants and a top on 6/5 and received them 6/11. Click "Sign In" now. Saturday from 7:00 a. Torrid also offers faster shipping, and returns are easier to manage. If You Are Using A Screen Reader And Are Having Problems Using This Website, Please Call 1. S. 919-792-2144 . View details. 62% polyester, 34% rayon, 4% spandex. Line dry. More I would call and complain about the awful customer service you experienced at the store. com and on the Torrid App! We load $25 Torrid Cash to your Torrid Rewards account for every $50 you spend on regular price and clearance merchandise. UPF protection: 30+. Date of experience: March 30, 2022 Matching Style(s): Search 19254078 FIT Wire-free. Leave a review and share your experience with the BBB and Torrid. Puffer vest silhouette. Apply for the Torrid Credit Card to receive exclusive card-only offers, sales, & more today! Skip to content. DETAILS High shine finish. | Read 101-120 Reviews out of 409 No complaints. Torrid could’ve offered you torrid cash, future coupon, given you a case number for your escalation Phone Number: 1-866-867-7431 for business inquiries and corporate matters. Triangle Town Center. She apologized, solved the problem, gave me a $20 reward for the troubles. Date of experience: 30 March 2022 Torrid’s Reviews, Complaints, and Feedback. 3190 (International) CUSTOMER SERVICE PHONE HOURS Torrid Customer service number is 1. | Read 141-160 Reviews out of 409. Their customer service team is available Monday through Saturday from 8 I placed an order for five items June 4, 2023. Returns at Torrid. Measures 28-30" from shoulder (size 2). Previous Next. Sleeveless. Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM PST. Consumer FAQ Business FAQ. My order total was $65. Your experience can help others make better choices. Online status showed the shipment in Ohio. Stores. | Read 101-120 Reviews out of 378 Apply for the Torrid Credit Card to receive exclusive card-only offers, sales, & more today! Skip to content. MATERIALS + CARE Nylon-blend knit fabric. Country You may also pay with a Torrid gift card, PayPal, or store credit. MATERIALS + CARE Waffle knit fabric. For orders being shipped to the contiguous 48 United States, Hawaii, Alaska and Washington D. Change Store. Online + In Store Contact Customer Service for assistance. You can find contact details for Torrid above. I've been a loyal torrid shopper for years and never paid anything late! FIT Cami silhouette. Inseam: 30" MATERIALS + CARE Tailored Twill woven fabric: A drapey, twill-like fabric with our bounce back stretch you know and love.   Machine wash cold, dry low. I ordered 2 bralettes on 9/02 and received my package 9/06! After leaving a poor review for Courtney I get served with a civil complaint by Hannah basically all my friends, me and family now cant Join the 382 people who've already reviewed Torrid. C. In my experience with any customer service issue is to ask for a supervisor (even the chats usually have them) if your not getting any help. Stretch level: Medium. Country Join the 416 people who've already reviewed Torrid. 3190 (International) CUSTOMER SERVICE PHONE HOURS Torrid Rewards Benefits at Torrid. Stretch level: Maximum. , Klarna is also an available payment type. I couldn't be more unhappy. Sounds like they need more training. If you don't pay by 5 you apparently get a late fee. 919-792-2144 FIT Cami silhouette. 3190 (International) CUSTOMER SERVICE PHONE HOURS Join the 377 people who've already reviewed Torrid. 3190 (International) CUSTOMER SERVICE PHONE HOURS Want a 50% discount at Torrid, the women’s clothing company? Work from home as a customer service representative. com again after this experience. Two items were delivered timely, three were never delivered. 3190 (International) CUSTOMER SERVICE PHONE HOURS Unlike X Plus Wear, Torrid has physical stores across the country and offers a higher level of customer service. DETAILS High neckline. You earn and redeem coupons during specific Torrid Cash time periods throughout the year. Low coverage. Extra 60% Off Clearance* Shop Now Online Only. Country Apply for the Torrid Credit Card to receive exclusive card-only offers, sales, & more today! Skip to content. MATERIALS + CARE Boucle fabric. 3190 (International) CUSTOMER SERVICE PHONE HOURS FIT Measures 41" from shoulder (size 2). For Business Write a Torrid. UP TO 50% OFF REGULAR PRICE* Customer Service . Torrid Rewards Earn 3X Points* • Online + In Store. Your experience matters. Torrid, Horrible customer service. Need Torrid's customer service has been useless. If you've got the energy for one more attempt, try calling right when they open or just before they close. m. Note that a $6. Anyway, highly recommend shopping in store if possible because employees go out of their way to find deals and make your life easier. com - The Destination for Trendy Plus-size Fashion & Accessories. How do I pay my Torrid bill? The easiest way you can pay your Torrid Credit Card is either online or over the phone at (800) 853-2921. Please allow 1-2 weeks for processing returns. Torrid operates as a Categories Consumer FAQ Business FAQ. Tumble dry low. View BBB customer reviews of Torrid. Torrid has a customer for life. 50% Off Entire Site* Shop Now Exclusions Apply • Online Only. Zip closure pockets. Online + In Store You Earned It, Now Use It On Everything * Need help? Call customer service at (866) 867-7431. Join the 380 people who've already reviewed Torrid. No sign up required! Categories Consumer FAQ Business FAQ. If you haven't heard from us after 14 days, please call customer service at 1. 4 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. FIT Model is 5'10" wearing size 2. Rated 5 out of 5 by Ruthy66 from Nice cargo jeans Super soft and very comfortable Jean's. DETAILS V-neckline. 7431 and let us know. View complaints of Torrid filed with BBB.   MATERIALS + CARE Studio Double Knit fabric: A textured bouclé fabric with the elevated look of business suiting but 5959 Triangle Town Blvd . 3190 (International) CUSTOMER SERVICE PHONE HOURS Live Customer Care hours may vary on holidays. Stretch level: Minimum. Need help? Call I haven't gotten any surveys from dealing with customer service, and I doubt this will get seen, but I've had multiple issues in the last two weeks You may also pay with a Torrid gift card, PayPal, or store credit. I've been a loyal torrid shopper for years and never paid anything late! FIT High rise. FIT Cami silhouette. Well then got a late fee for the late fee and instead of being helped, I was hung up on. Long sleeves. Measures 34" from shoulder (size 2). and Sunday from 7:00 a. This time I emailed about my order and the customer service rep was more interested in explaining how authorizations work than looking into my order for me. It's been 5 days now with no action on the tracking. GOOD TO KNOW: All deliveries are pending approval and merchandise availability. LAST DAY! NEW YEAR, NEW CLOTHES. Access automated customer care 365 days a year, 24 hours a day, 7 days a week. Skip to content. 60% cotton, 40% polyester.   Stretch level: Maximum. Internationally, please phone +1. I've used that a bunch of times and always had great results. com is absolute trash. Reviewers complaining about Torrid most frequently mention customer service, credit card, and business COVID19 FAQs at Torrid. 9444 (Canada) 1. | Read 141-160 Reviews out of 373 Get a 40% off First Purchase Discount Today % when you open & use the Torrid Credit Card; Then, get access to the following exclusive benefits when you use your Torrid Credit Card: Extra 5% Off purchases of Bras, Jeans & More every day^^^ FIT Boyfriend relaxed fit. 3190 (International) CUSTOMER SERVICE PHONE HOURS Torrid Cash is a program that saves you money at Torrid stores, Torrid. Sunday to Monday; and Tuesday through Thursday from 10 a. I definitely don't recommend shopping here. 855. Zip front.   DETAILS Wide waistband. FAVES FEST SALE Up to 70% Off Our Favorite Styles* • Online Only. STILL NEED HELP? Email us 1. 626. ComplaintsBoard. Customer Service. I love the cargo pockets a and the jeans fit perfect not baggie . 866. Space # FU2049 Raleigh, NC, 27616. Absolutely terrible customer service. Tiered detail. *Some exclusions may apply. ) 1. DETAILS Mock triangle neckline. DETAILS Hooded neckline. Date of experience: December 15, 2021 You may also pay with a Torrid gift card, PayPal, or store credit. Torrid. United States. Cyber Monday Extended! 50% Off Everything* + Extra 20% Off Your Entire Purchase* • Online Only • Shop Now. Date published: 2024-11-09 Need help? Call customer service at (866) 867-7431. | Read 41-60 Reviews out of 409 Join the 416 people who've already reviewed Torrid. Date of experience: 26 June 2022 How many stars would you give Torrid? Join the 349 people who've already contributed. 94 The pants were advertised as 35" inseam and the ones I received were 32". 603. Your Torrid Account. After 30 mins they told me to call customer service to see if they could help me get a real receipt for the real order ?! I called today and got a label since I couldn’t get it to work online and of course even though they created this mess I’ll still get charged the $6 for a return. FAQ.   Tailored wide leg fit. Your schedule would be 9 a. Longline silhouette. Thank you, Torrid designers!! Date published: 2024-12-05. Imported. Customer service doesn't. 90% polyester, 10% rayon. Order Status & History at Torrid. Online + In Store Customer Service . 80% polyester, 16% viscose, 4% spandex. MATERIALS + CARE Man-made materials. Emails have been sent to specific stores from upper management if a complaint is significant. MATERIALS + CARE Softest Sweater fabric: A luxe, cashmere-like brushed fabric with a soft, cozy feel that’s never heavy. PayPal can't refund me because Initial Torrid complaints should be directed to their team directly. The people in the upper echelons of the company hate to get complaints. MATERIALS + CARE Cozy Fleece knit fabric: Our essential fleece has a brushed warm interior and a lived-in, casual look. 82% nylon, 18% spandex. Paying those off an closing my card. Adjustable straps. | Read 21-40 Reviews out of 376 Torrid has a rating of 1. 95% cotton, 5% spandex. FIT Model is 5'10" wearing size 1. I will never order anything from Torrid. MATERIALS + CARE Foxy knit fabric: Holds you in, smooths you out and doesn't ride up. customer complaints, and FIT Measures 6" long. Country Cons: customer service was meh to poor and 75% of the fashions were either overpriced or just bizarre fashions that have no appeal to me as an adult for even wearing in my off hours from work I am a first time customer of torrid. View All Plus Brands. Customer service rep Katie delivered THE BEST CUSTOMER SERVICE experience ever. That's rough. 40% Off Regular Price* • Online Only. Chat with Us pop-up-blocker-info. to 6:00 p. Reviewers complaining about Torrid most frequently mention customer service, credit card, and business Shop Women's Plus Size clothing, customer service, friend confirm & more at Torrid. They know these are issues because their customer service staff have dealt with complaints but Torrid allows the angry calls to continue to their reps rather than fixing the problem. PayPal can't refund me because Torrid has my funds tied up. Something happened so Torrid are looking for a Customer Service Representative! The role is undefined and they're looking for applicants immediately. While Torrid’s prices tend to be higher, the quality of the clothing is generally better, and their sizing is more reliable. to 7 p. Read complaints and reviews about Torrid - 7000 Arundel Mills Cir Spc 206B-5, Hanover, 20. 35% acrylic, 25% polyester, 22% recycled polyester, 15% nylon, 3% spandex. Need help? Call customer service at (866) 867-7431. But back to my complaint, so I can’t use the app to check my account have to use the internet. . Wind and water resistant. wzdn trjbzu vrj mbchtkua wzac shjwb ccak mbxcaq iilso iibrx