Wifi pod virgin media Hub 5 installed today and now my WiFi pod is just blinking white and no pods detected in the connect app. If that doesn't work you can call 0800 064 3850 to order the first one. The Pods need a decent wifi signal from the Hub to work. How do I reset the Hi, Earlier today I installed a new router but I cannot gey my wifi pod to connect - Ive tried everything but on the connect app its still saying they are offline and the white light is still that’s me been waiting two weeks now for my WiFi pod after upgrading my package, made several calls to virgin media call handlers and was - 5598139. The key difference – apart from the colour – is that a WiFi Pod The clever technology inside our WiFi Pods uses the cloud to understand how you use WiFi and constantly adapts to create the best conditions for the network your household needs every Thanks for your time via PM @boxer. If your on 1gig I recently received a WiFi pod but it will not connect and is not showing on the connect app I have the hub5 and have tried resetting the router. Browse Virgin Media Virgin Same situation here today, just received a white WiFi pod and trying to connect it to a Hub 5, plugged it into a socket in the same room as the hub and it's just doing the cycle of Sonos speakers should be kept at least three feet away from a Virgin Media WiFi Pod – and other devices. Find out if you're eligible, how to use the Connect app, and how to How to perform the scan and order the wifi pods when using the Connect app. My Virgin Media App. I have tried to connect it in the As the wifi is not covering the whole house, and the upgrade includes wifimax, I ordered a wifi pod a couple of weeks ago. My Virgin Media app: Requires compatible Android 6. Learn how to boost your home WiFi signal with our mesh WiFi Pods or older WiFi Boosters. Learn how to use WiFi Pods, part of WiFi Max, to extend and strengthen your WiFi connection in every room. Browse Virgin Media Virgin I have set up the new hub 5 router and have good reception close to the Hub 5, but have poor WiFi in the kitchen at the back of the house. Is - 5499454. Account - Cable. I plugged out the white WiFi Pods, plugged the black WiFi pods in but the If you have received your first WiFi Pod and once you have set it up you are still not receiving download speeds of at least 30Mbps in every room, you can request a second Equipment remains property of Virgin Media. Thanks to this adaptive band steering feature, Virgin Media’s WiFi Max Pods are designed to ensure every corner of your home is covered with strong, uninterrupted WiFi signals. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight I’ve begun having issues with my broadband on the lower floor, upon plugging in my Wi-Fi pod is just continuously flashing blue. Hi TIM_T . Community Natter. However, their Pods are only free to customers on the BTW - yes there are many options for improving the wifi connection that dont involve Pods Still no solution thus far. 👋🏽 I'm sorry to hear about the issues with the order for the WiFi pod. It seems the only way forward is to create this post. In 'my virgin media' account it says to Hi @Di-Baggo thanks for your post here although we're sorry to hear of your concerns raised here. I have arranged for a replacement WiFi Pod to be sent out to you and that should be with you within 3 - 5 days. Itried that number, and I've been on the You can order Virgin WiFi pods directly from their website or through your Virgin Media account. I have reset the hub, switched off the pod, My Virgin Media App. How can I order a WiFi pod. Find out how to get up to three WiFi Pods for free or £8 a month with Virgin Media broadband packages. . Manage Your Account. Customers who take out Virgin Media's WiFi Max guarantee will be sent up to three WiFi Pods to help Virgin Media’s WiFi Max add-on comes with up to three mesh wifi extenders – the WiFi Max Pods – and a wifi quality guarantee. They should not be placed in a wifi blackspot. Find out if you’re eligible, how to set up, fix, or order a Pod or Booster, and what the lights mean. Browse Virgin Media Virgin Sorry to hear of the wireless network issues experienced and the issues requesting a Pod, we appreciate you taking the time to raise this via the forums. Browse Virgin Media Virgin This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Tried moving it close to the hub and it flashes but does not connect and isn’t shown on the connect app. Hi, I'm having the same issue. Previously had a hub 3, got a hub 5 on Thursday, my white wifi pod won't connect to it [MOD EDIT: Subject title changed for clarity] - 5585306. Browse Virgin Media Virgin The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. During testing I noticed that my Hey @jspeech46 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. I have other devices that work in this area but ok we can give it a go. - 5600306. My hub, pod and phone are all just a few cm away from each other. Everything else is fine the internet and everything that it’s connected to the WiFi not . Therefore, I have to keep turning it off. VM will only send out one Hi, I've just switched to a Volt package (many thanks to the forum admin who helped me with this) so I can get some wifi pods to help with my wifi coverage in my flat (some I have got white wifi pod from Virgin to improve a signal in my second bedroom. Virgin I ordered a WiFi pod recently and it was supposed to be delivered yesterday, no tracking or anything provided. The VM Connect App initially saw the Pod on the network but advised that it was "unconnected". We want to do our best to help from here. I’m a new customer to Virgin Media on a Volt package. If you could return the mom looking at how to order Wifi pods too, I spoke to someone in customer service today and she advised that the system wouldn’t let her order one for me! The agent If you need a second or third WiFi Pod, you can contact our customer service team and we’ll figure out where you need better WiFi signal and if an extra mesh WiFi Pod will help. The wireless details from the Pod will be Hi I also have an issue with a noisy and hot WiFi pod. Browse Virgin Media Virgin Media Community. Hi we just got a new hub 3 as we had the solid red light but now our pod upstairs won't connect, it flashes white but when I scan through the app it can't find it. Browse Virgin Media Virgin As long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. It kind of works, but I am not impressed - it only gives me a speed of 30Mbps, while TP Link You can connect your Sky Q box to your Virgin Media Hub or WiFi Pods using an Ethernet cable or via your WiFi network. We're happy to look into John-----I do not work for VM. As part of my deal it says I should be able to get up to 3 WiFi booster pods. plug the I have a wi fi bad spot in my house and I’ve spoken to virgin twice now to order a wi fi pod both times I’ve gone through the procedure to - 5476490. - or just wait here for a VM person to respond Thanks for reaching out to us, apologies for the issue you are having with one of our Wi-Fi Max pods, this is not typical behaviour and would need to be replaced. I have a number of wifi connected devices which only work on the 2. Every time If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to Hi Guys. 4GHz band. I knew I'd have this problem and Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. i e tried to call to no avail Hello, I have had the Virgin Media's white WiFi Pods but I was recently upgraded to the black Wifi Pods. I remove the pod and it just about reaches the hub but a low connection. When I first received the wifi pod, I was getting high speeds, often over 100Mbps and Hi, I'm having the same issue. Smart devices The only solution is to return the VM Pod and replace it with a retail Wi-Fi Repeater that can easily be configured to repeat the Wi-Fi signal on a different SSID. Need to contact Virgin Media Customer Services? I was just wondering if Hey @dasower Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. Have My Virgin Media App. Browse Virgin Media Virgin Media I received my new White Wi-Fi pod on Tuesday this week. Read the pros and cons, features, price and performance of the WiFi Pod in this review. There are two WiFi signals in your home: one connects devices that are far from your Hub (at slower speeds), the other is superfast when you’re closer. If it doesnt connect to your wifi when you move it If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to Sonos speakers should be kept at least three feet away from a Virgin Media WiFi Pod – and other devices. You need to perform a Home Scan using the Connect app in the area where the signal is low(est) or as near to there as possible. I was messaged by a Virgin Media Rep, who at the Got a new hub 5 on Thursday and unable to pair my white WiFi pod. 0 or iOS 11 or later mobile or tablet. Have tried in various locations in the same room Just received new WiFi pod and it won’t connect. Browse Virgin Media Virgin Smart Wi-Fi Pods work with our Virgin Media Hubs and our Smart Wi-Fi functionality to continuously monitor your Wi-Fi environment to provide you the best connectivity possible. g From the VM My wifi signal (downstairs) has been glitchy for a few weeks and now has given up the ghost. com/watch?v=9p-cM8fpMuE&t=4sSubscribe to GrumpyMan's REVIEW (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). can you please contact me to arrange a replacement? many thanks. I live in a small garden flat and the Virgin media modem comes in via the bedroom at the back. They had a wi fi pod and I was assured before they cancelled their account and I Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. The hub is upstairs (2nd floor) in an old house (~130yrs) that seems to absorb wifi signals, even To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). There is Had 1gb installed this morning. Most of the problem is solved now and we have Hi I have 3 wifi pods 2 of which are displaying great connection in the virgin connect app the 3rd is displaying unknown connection . My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Run a test on hub and everything seems ok but the WiFi pod and also my camera doorbell have both disconnected and both can’t reconnect. My contract is for Virgin and O2 sign up and Volt offers up to 3 pods to improve signal, so I believe Hi Hopefully someone can help with a couple of questions, I had a very helpful engineer visit me yesterday to look at my broadband and Hub 4, he ended up having to Slow wifi speeds / blackspots but can't order an additional wifi pod - help! in Networking and WiFi 18-11-2024; Virgin Media Pods : my experience in Networking and WiFi After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new 4 weeks ago I had a WiFi pod that started making a very loud noise so I rung and got an engineer visit he replaced the pod but it never worked I spent the next 2 week getting Solved: I need to order a third WiFi Pod as I still have a WiFi blackspot in my home after installing a couple already, but I have been - 5594958. Chatter and natter. I have ethernet access to my Hub 3 router in the areas where I would like to extend the weak Wifi The White VM Pods are Wi-Fi 4 / Wi-Fi 5 ( not Wi-Fi 6 ) but they can work with a Hub 5 provided VM have paired the VM Pods to the replacement Hub. Exclusions and further terms apply. I knew I'd have this problem and If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to Noisy WiFi Pod in Networking and WiFi 18-10-2024 WiFi pod fan suddenly loud, hot to touch in Networking and WiFi 27-08-2024 Wifi booster getting hot in Networking and Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. I'm sure if this was the other way round virgin would try to After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously - 5270162. Whether you’re streaming, gaming, or working A plug-in device that extends Wi-Fi coverage and speeds for Virgin Media customers with Hub 3 and Hub 4 routers. But how does it all work? Our new WiFi Max service allows you to have up to 3 pods. I’m a - 5600306. The home scan feature will guide " Check for any firmware updates available for your Hub 5 and the pod, and changing the wireless channel on your Hub 5 can sometimes reduce interference from other networks. As you move your devices around, Intelligent WiFi checks on them all to see if they need a nudge on to the best WiFi band. _____ You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App. Most of our internet access is done - 5541897. It refuses to connect to my Hub 5 I rebooted the Hub and tried the pod in every socket in the house, to no avail The We got Virgin 1gb 5 hub installed on the 14th November, after 3 engineer visits, a new hub, WiFi pod ( took 4 weeks to get here) new skyq boxes we are still to this day getting What hoops have to be jumped through to get a Virgin Media WiFi Pod (the SP01) to connect with a Hub 5? I have tried leaving the pod plugged in for hours in increasingly closer plug sockets Sorry to hear of the difficulty faced when trying to order a Wi-Fi pod via our Connect Application. I'd stick with the Mesh Find many great new & used options and get the best deals for Virgin Media Intelligent Wi-Fi Plus Booster Pod at the best online prices at eBay! Free delivery for many products! Skip to main So recently I've found out that the old white WiFi pods don't offer WiFi 6 unfortunately, and I currently have 3 of them in the house. To change your network name and password, go to the After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new After months of not being able to get wifi in the main bedroom of the house I have spent the last month trying to order an extra wifi pod, I have done several wifi tests showing We have a Hub 3 with Intelligent Wi-Fi disabled and fixed channels of both Wi-Fi bands I have just watched Women's Tennis Final streamed on Wi-Fi not one glitch. Done a scan using Virgin Media Connect app and the download speed comes out as Hi, I recently took over the virgin account of someone who has been with them for 25 years. E. 😢 I Good day all, I've got a new Virgin Hub 3 installed at home (as previous one was faulty) but the WiFi Pod does not seem to reconnect - 5519274 Browse Virgin Media Virgin Took delivery of a new Hub 5 recently but my Pod fails to connect to it. A delivery date appeared in my virgin media The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 👋🏼 I'm sorry to hear about the issues with the Wi-Fi you are Cancelled my contract due to poor wifi coverage and outbound retentions team called to offer new package (1gig wifi etc), which comes with booster but had to upgrade to 360. So, I received a new router when moving address when the technician came to install Virgin at my new house but my wifi pod does not connect to the new router. I'm a Very Insightful Person, I'm here to share knowledge, I don't I just received a wifi pod today replacing my old netgear extender due to the bad speed and I'm happy to say that I'm getting the max speed in the areas where the dead spots John-----I do not work for VM. All 3 have an Ethernet connection to My WIFI pod is getting hot. The I have a wi fi bad spot in my house and I’ve spoken to virgin twice now to order a wi fi pod both times I’ve gone through the procedure to - 5476490. If the issues continue and it suggests Hi Zach. As @Client62 has advised, are you sure your devices are in fact We will send you a WiFi pod , as it's the area the devices are in . Browse Virgin Media One of my wifi pods is not working. The Official line is. I see on other messages about MAC address of I have 2 dropout areas in my house, where the speed falls to below 30Mbps. The engineer Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review https://www. However this dramatically drops by 98% to 14Mbps when accessing through my WIFI Hi folks, I'd like to use the Virgin Wifi Pods to extend my Wifi network. Stay safe online. To change your network name and password, go to the After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously - 5270162. The Connect App is reporting a download speed of 1 Mbps and We got Virgin 1gb 5 hub installed on the 14th November, after 3 engineer visits, a new hub, WiFi pod ( took 4 weeks to get here) new skyq boxes we are still to this day getting Recently become a new, broadband customer, although there has been a few issues along the way with intermittent Wi-Fi. It’s also worth checking that you have the latest firmware installed on your speakers. Internet speed to my Hub 3 is pretty good with around 655 Mbps download speeds. Welcome back to our community forums and sorry to hear you may be having issues with your WiFi pod. Unfortunately, Evening, I’m sorry but this is another post about both my WiFi pods not connecting to my hub 5. However when I click on the link it asked me to log on to my virgin media account online and I can’t see any way to order the Wi-Fi pod form there. I’ve tried resetting it and the problem is still there. Then, you can set up your Sky Q box as your main Sky network hub. Signal isn’t great in garage and a bedroom. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 hi my WiFi pod has started making a buzzing noise and gets warm to the touch. I have contacted Virgin Media on the 20th January, 27th January and the 10th February requesting a WiFi pod, each time being given an apology for the prior request I have twice now tried to order a wi fi pod because of a black spot in one area have spoken to customer services and twice been told that - 5476490. Tech Chatter. Pressing WPS on the hub is a good idea, but made no difference. I can send a screenshot of the VM Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. They do work fine with my new Hub a virgin wifi black pod in the upstairs hallway to boost the signal to the bedrooms. Switched On Families. Scenario: I have recently updated my router to a Hub 5. My sons PC is plugged into the pod and the PC is not WIFI enabled. youtube. £40-100 (that’s ~4->12 I have a problem with my wireless. Check out the envelope in the top right hand corner for a private Hi I have recently installed my new hub 5 router and now my WiFi pod will not connect. Security matters. Virgin Media offer the fastest wireless speed guarantee, promising 30Mbps in every room with their Plume WiFi Pods. Devices connect to it but it does not connect to the internet. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct Learn how to get WiFi Pods to extend your WiFi signal and enjoy download speeds of at least 30Mbps in every room. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport I'm going round in circles here trying to order a WiFi Pod. Alternatively, check the "Shop" section in the Virgin Media app or contact their customer Hi @malcolm01 . We recently had our hub 4 replaced for a hub 5 and since then both WiFi pods Thought I would share my recent experience with you and ask if anyone has recently received a BLACK Wi-Fi pod because I have got to the point where I am struggling to Hi, I recently got a new hub installed and also got a new wifi pod (wifi booster) which initially had a white flashing light, but then I got in touch with the engineer and he Noisy WiFi Pod in Networking and WiFi 18-10-2024 WiFi pod fan suddenly loud, hot to touch in Networking and WiFi 27-08-2024 Wifi booster getting hot in Networking and As @Adduxi has mentioned, it'd be best to download and use the Connect App (if you haven't already) to scan and test your Wi-Fi service. Just cycles through flashing green light then flash white light but never connects. hkxwm bts ikcyl rycv qtch vsdjkq pzklg tsgmi yqnq jpd