Surface book 2 overheating when charging. 5" Troubleshooting .
Surface book 2 overheating when charging. com Charging my device in standby: Pretty warm. Jun 7, 2014 · I have the First Surface (RT) and whenever I plug it in to charge, within about 15 minutes it gets incredibly hot. I love my Surface Pro 7, but like so many others the darn thing can overheat often and just by performing the basic functions such as Charging, Updating and Playing simple games. Buy KSACDN Surface Charging Adapter, 102W 15V 6. Meanwhile, we know that the original power adapter supplies less than 102 Watts. Leave it on charge for 5 to 15 minutes, depending on how powerful the charger is. Such an issue did not occur with the previous Windows 10 system. 5 inches with the power base and I usually game on it and it works fine but recently it started to overheat even in the same room where I played I turned on the aircon and it still overheard with the same game and settings Jun 12, 2020 · I was forced to update my Windows 10 back on 10th June 2020 and after updating I have noticed a huge issue with heat. These devices are designed to work within certain temperature ranges and to vent heat through their bodies. Device never sleeps. Microsoft Surface Book 2 13. It's normal. Aug 9, 2021 · The fan is trying to cool everything down. Thank you! Nov 27, 2018 · I am having the exact same problem. (It's been over 6 hours and the base is still a bit warm to See full list on windowsreport. The Surface Dock 2 features an active cable head and power delivery of 120W to host which is twice that of Surface Dock 1 at 60W, these two factors contribute to an increased temperature of the Surface Connect connector head during charging. Avoid using it on soft surfaces like beds or couches, which can block the vents and cause overheating. At this point I'm worried about it overheating, it gets extremely hot when it's plugged in. . Aug 24, 2024 · 1. I absolutely love the design and the ability to detach and use it as a light-weighted tablet. Just press and hold the power button for around 10 seconds or until the device shuts down. Tips for Optimizing USB-C Charging Use a high-quality adapter: Investing in a reliable USB-C adapter with adequate power output is essential for efficient charging. After doing a fair bit of research I found that I'm not the only one who's facing overheating issues on the Surface Laptop Go. For the other Surface devices that support Battery Smart Charging but don't have an asterisk (*), when Battery Smart Charging turns on and your Surface is running Windows 11, a battery with a heart Apr 14, 2020 · 2 years ago I bought a surface book 1 i5 13. 2. Feb 21, 2022 · The second new one suddenly wouldn't respond after lifting the screen to wake it from sleep mode after a 2 hour absence, while it was plugged in. I encountered the shutdowns doing the following: I took it out of the box, put it to charge, and began the setup process. They all melt at the point where the cable goes into the plug which goes into the side of the computer. I have noticed that the laptop gets quite hot (I mean really hot) when it's charging despite it being idle or when doing high-intensity work. About Microsoft Surface Book 2. When it is not charging everything is fine, but when charging, the CPU goes, and stays at 100%. Jul 15, 2024 · The harder your Surface is working, the more heat it is generating. The port is on the right side of the base. Hello, I left my SB2 charging overnight (~ 6 hours) and noticed that it had heated up considerably. It stayed that way for some time after. It displays a big white thermometer icon and turns off. Aug 16, 2020 · Recently I replaced my Surface Pro 4 due to overheating and bulging of the screen for a brand new Surface Book 3. Temp solution: Change the Power Plan so that when you hit the power button the Surface hibernates and skips InstantOn/Standby. Oct 29, 2021 · My display is overheating after upgrading SB3 to Windows 11. I am now on my 6th charger. 5. Surface Book 2 comes with sleek silver magnesium finishing with a great keyboard. In contrast, the OEM Surface charger reaches the battery circuitry with lower resistance (more robust) lines. Try to turn it on again by pressing the power button. I do not have a problem charging it when it's off. Nov 24, 2018 · We also suggest you to perform a long press shutdown on your Surface Book 2. Not ideal, but your device won't get hot when it should be off and you get that whole 'battery life' thing that people like. havent seen any reports around the sl4 on the net, tho its quite sad that this problem has persisted to the next iteration of the sl line. To fully charge your Surface, you'll need to follow the Battery Smart Charging steps above in Surface features to optimize your battery longevity. The dock will not detach after charging 30 min. 5", i7, 16GB RAM, 256GB SSD). So here's a (working) suggestion to reduce the laptop from overheating: Jul 4, 2018 · While researching my overheating issues, I found that that the Surface Book 2 also has power delivery issues, and here's why: according to that same article, the CPU and GPU can use up to 105 Watts -- not including other components. You can also check here for more information. Nov 28, 2017 · I have recently bought a Surface Book 2 and I've been having a problem with overheating. Users have just asked for support on Infofuge if you have this similar heating issue in your Surface Book 2 then follow this post. Use a Hard, Flat Surface: When charging, place your Surface Laptop 4 on a hard, flat surface to allow for proper airflow. Thanks so much, Aaron So I bought (and it arrived today) a Surface Book 3 (13. Caution: Sustained skin contact with warm surfaces for long periods of time may cause discomfort or injury. You may need to click “More Info” to get a complete breakdown of ongoing Turn your Surface off, move it to a cooler place, and let it cool down for at least five minutes. msi file that matches your current OS Build and click Next. 5" Troubleshooting Laptop overheating. Not charging: Charging: I also ran the surface diagnostic tool and it said everything was fine. Aug 15, 2018 · Hey everyone, I've recently purchased a Microsoft Surface Book 2 13. If the thermometer icon continues to appear, contact us. If you attempt to charge the Aug 10, 2024 · Connect to your Surface Book 2: Plug the Surface Connect end of the adapter into the Surface Connect port on your Surface Book 2. I have noticed my Surface Book 2 overheating with fans running so loud especially Aug 15, 2019 · If anyone can offer any assistance with making my computer run cooler (no, putting it in the freezer isn't an option), that would be great! My computer is a Surface Book 2 13. You can check a few things to verify. The problem seems to occur only when it is charging/on . Like the title suggests, my Surface Book 3 is overheating quite significantly, to the point where I have to unplug it and detach the screen and let it cool off for 5-10 minutes before using it again which is quite frustrating and quite concerning considering this was a pretty expensive laptop and is already having an issue 5 months post-purchase. Please choose the . And that draws a little more power while you’re trying to charge the battery, making the problem even worse. However, if that doesn't work, one more thing I can recommend you do is to back up all your important data and then reset or restore your Surface: Feb 12, 2020 · I have an MS Surface Book 2 core i7. Mar 3, 2021 · Here is the complete Surface Book 2 overheating problem fix. 33A for Microsoft Surface Book 2/3, Pro X/9/8/7/6, Laptop 2/3/4, Studio, with Power Cord & USB Port: Chargers & Adapters - Amazon. Keep us posted of the outcome. Whenever I try to charge the laptop while it's turned on, it quickly overheats and the fan turns on too. Nearly a month later, no sign of a replacement. 5 in with the Intel Core i5-8350U, 8 gigs of RAM, and 256 gigs of storage. After the installation is complete, restart the Surface Book 2 and check your Surface again for any anomalies. btw try doing a full shutdown of the laptop before charging, my sl3 only heats up by abit using this method for charging. Force a shutdown and restart your Surface: Force a shutdown and restart your Surface - Microsoft Support. 3. I want to manually separate the dock & the Oct 28, 2015 · FWIW I'm seeing the same on Surface Book (Core i7, dGPU). If your Surface Book fails to turn on, leave it on charge for an hour and try Mar 22, 2022 · I believe it is obvious that Microsoft has let all Surface users down over the Overheating issues. com FREE SHIPPING for eligible purchases Jan 23, 2024 · Plug the Surface charging cable into your Surface Book charging (Surface Connect) port. All the power settings remain the same. In the last couple of hours I have encountered 5+ shutdowns due to overheating. Charging a depleted battery and using it: Bring marshmallows. Now, after only one hour connected to the docking station, I've noticed the screen is Sep 27, 2024 · Download Surface Book 2 Drivers and Firmware from Official Microsoft Download Center. It has been like this since I got and I am a little worried leaving it on unsupervised, in case there is a fault. Just because your device is getting warmer than normal, doesn’t mean it’s overheating or dangerously hot. However, I also noticed some issues with heat released from the laptop while charging. Charging may be slower, but there is less wear and tear on your machine. Are there any ways to deal with it? Sep 3, 2020 · Hi, Mariam McFalls! Thanks for reaching out to Microsoft Community and posting your concern regarding the Surface Dock 2's connctor. Trying to charge that for many hours using multiple different charging units would not get it to respond, so it went back for warranty repair. Restart your surface and tell us if the issue persists. Open Task Manager by pressing Ctrl, Alt, and Esc. Download the driver and firmware for Surface, choose Surface Book 3 and click download on the next page.
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